Professional boat transportation companies do the majority of their work with private boat owners. However, professional boat transport services have much to offer boat manufacturers and brokers, especially those who deal with high end vessels. So why should a yacht builder, or any other boat vendor for that matter, contract with a professional boat transportation service like Flagship Specialized Shippers? Boat transport pros can ensure seamless delivery to the client, giving a more satisfactory full customer service to your valued clients. It is also the nature of the business to keep strong and healthy relations up with a large number of marinas, so we can help your client get their new vessel to the right new home.
Many people purchasing new yachts or other vessels are first-time boat owners. When a potential customer is looking into ordering a new boat, they are picturing being out at sea having fun; or maybe they are picturing their friends’ faces when they see the new boat, but either way they certainly are not looking forward to the logistics of boat transportation. If the first step of owning a boat looks like work and not fun, this can tip a potential customer’s cost-benefit analysis in the wrong direction.
Of course a shipbuilder or broker could offer their own in-house delivery service to bring clients’ new vessels to wherever they need to be going. Still, this could require complicated permitting or licensing not typically kept on-hand by most boat sellers. It could also require coordination with marinas or harbors with which the boat seller has no previous relationship.
Knowing specific rules and preferences of the destination marina can save a lot of time. Boat transport pros already work with most marinas and harbors that a boat might be going to. This means less overhead and quicker service for expectant clients. Let’s face it: clients are excited about their new boat and delivery is key to creating an overall positive customer experience that will recommend itself to positive word-of-mouth advertising. Building these relationships, and creating this environment for good customer service, is what boat transportation services already do. When a client wants a new boat, they are right to choose a professional boat construction or brokerage service. When that service wants to ship a boat, they are right to choose boat transport pros.